BooksRun Reviews

High Customer Satisfaction: BooksRun has a high rating of 4.5 stars from 2,512 reviews, indicating that most customers are generally satisfied with their purchases.

Easy Purchase Process: Customers find the purchase process easy with no hiccups, and prices are considered good.

Timely Delivery: While delivery times are average, many customers have received their books sooner than expected.

Good Condition Books: Reviewers frequently mention that the books are in good condition, as described.

Customer Service: Customers praise the customer service, with many expressing gratitude for the swift and helpful support.

Competitive Prices: BooksRun offers competitive prices, especially for buying used books, which is a cost-effective option for many customers.

Payment Issues: There have been complaints about payment issues, including delayed or non-received payments for book buybacks.

Condition Downgrading: Some customers have reported that BooksRun downgrades the condition of books, leading to lower payouts than expected.

Communication Problems: There have been issues with communication, including unresponsive customer support and difficulty in getting transaction numbers for payment verification.

Counterfeit Claims: Some customers have experienced issues with counterfeit claims, which can be frustrating and unfair.